Guidelines for Converting Call Center Greeting Files

• Access the Link:

• https://audio.online-convert.com/convert-to-wav

Upload the audio file you want to convert.

After selecting the audio file, proceed to set up the parameters according to the following standards:

• Change bit resolution: 16bit

• Change audio frequency: 8000Hz

• Change audio channels: Mono

Select “Start”

Select “Download” to download the file.